Track Juice legal

Privacy Policy

Effective July 29, 2026

What we collect

An account is required. We collect your email address and a random account identifier. If you choose Google or Apple sign-in, Supabase processes the provider-verified email address (including an Apple private relay address when selected), provider account identifier, and basic profile information the provider shares, such as a name or profile image. We use this information to authenticate you and connect the same verified email to your existing account; we do not receive your Google or Apple password. Depending on what you use, Track Juice processes meal and nutrition records, goals, weight history, barcodes, estimate reports, support requests, and Apple or Google subscription status and purchase identifiers. Your store processes your payment details; Track Juice does not receive your full card or bank information.

Camera and AI analysis

The live camera preview stays on your device. A captured meal or Nutrition Facts photo leaves your device only after you choose Analyze or Read label and allow sharing with OpenAI. The photo and any optional plate description or weight context are sent through our Vercel-hosted server to OpenAI to produce the requested estimate. Track Juice disables OpenAI response storage and does not attach the source photo to your saved meal. OpenAI may retain the photo and response for abuse monitoring for up to 30 days.

Account data

Signed-in records are stored locally in an account-specific namespace and synced through Supabase with an offline retry queue. Account switching returns the device to the matching account namespace. Signed-out users cannot access the logger.

How data is used

We use data to provide logging, estimates, charts, account recovery and sync, safety review, customer support, fraud prevention, and service security. We do not sell personal data or use it for cross-app advertising.

Service providers

Track Juice uses Supabase for account and cloud data, Vercel for server hosting, OpenAI for requested photo analysis, Open Food Facts for food and barcode information, Apple for iOS distribution and billing, and Google for Android distribution and billing verification. Google and Apple also provide optional account sign-in. Track Juice requires providers that receive personal data to provide the same or equivalent protection described in this policy and required by applicable law.

Retention and deletion

Signed-in records, sync tombstones, reports, and support records may remain while the account is active. In Account & settings, Delete account permanently removes the account, owned cloud data, and support requests submitted with the account email after server confirmation, then clears that account’s local namespace. A support request submitted under a different email can be deleted after ownership verification through the support form. A minimal billing record containing the original account identifier, store identifiers, status history and event identifiers remains to prevent purchase replay or transfer; it no longer grants access after account deletion. Full receipts and Google purchase tokens are not stored in this ledger. Deleting a Track Juice account does not cancel a store subscription; subscriptions are managed in Apple or Google store settings.

Children

Track Juice is a general wellness service and is not directed to children under 13. Do not use it to submit another person’s private health information without permission.

Your choices

You can edit or delete saved records, decline photo analysis, withdraw AI photo permission in Account & settings, restore purchases, manage or cancel the subscription through your store, sign out, submit a support request, and delete an authenticated account.

Health disclaimer

Track Juice provides estimates for general wellness and is not a medical device. It does not diagnose, treat, or replace advice from a qualified health professional.

Contact

Use the Track Juice support form for privacy questions or requests. The form confirms when the request reaches our review queue.

Adaptive coaching

If you choose coaching, your profile inputs, eligibility confirmation, food-day confirmations and recommendation history stay on this device for your account, without cloud backup. No excluded medical-condition details are stored. Accepted targets and weigh-ins use existing account sync. Recommendations use consumed food records, not future plans, and require your review.